Brookfield Metra station to close ticket booth starting Feb. 7
BNSF Railway is closing its Brookfield Metra Station ticket booth after the end of operating hours on Feb. 7 due to slow on-site sales.
Many Metra customers purchase tickets online or via mobile methods, resulting in declining tickets sales at Metra ticket booths, the company noted in a statement.
The Brookfield station will remain open as usual; it's only the ticket sales area that will close.
“As our customers have embraced new technology available to purchase their tickets, we’ve continued to look for ways to be more efficient with our limited resources,” Metra Executive Director and CEO Don Orseno said. “Eliminating on-site ticket sales at locations where sales aren’t high enough to warrant staffing is simply a good business practice.”
After Feb. 7, customers boarding at the Brookfield Station can use cash to purchase a one-way ticket from a train conductor. Tickets are available from agents and vending machines at all downtown stations. Tickets can also be purchased online at metrarail.com or via the Metra mobile app, which is available in the Apple App Store or Google Play.
Metra has already halted on-site ticket sales at a number of stops, such as the Riverside Station on the BNSF Line; the 91st, 95th and 99th Street stations on the Rock Island Line; and the Bensenville Station on the Milwaukee West Line, to name a few.